For the convenience of our customers, BestWeb now provides nationwide access to the Internet. When you travel, or should you move to a new location, you can now continue to use BestWeb's service.

By purchasing network access through a major national carrier, BestWeb is able to provide local dial-up at approximately 500 locations across the United States. It is not our intent to become a national provider and we have no plans to market our service outside the area we cover with our own network.

There are several changes you may need to make in your BestWeb software in order to take advantage of this new service:

1) Select a Phone Number - You will need to find a BestWeb number in the city your are traveling or moving to. To do this visit our Coverage Area page. Once you have the proper number you will need to enter this into your connection software. If you need assistance doing this, contact our technical support at 1-877-777-BWEB or E-mail them at support@bestweb.net

2) Add @bestweb.net to your username - In order to recognize you as a BestWeb customer when dialing through our national numbers, you must use your full E-mail address as your logon name in your connection software. If you need assistance doing this, contact our technical support at 1-877-777-BWEB or E-mail them at support@bestweb.net

3) Update Mail Settings - In order to send E-mail through the new dial-up number, the outgoing mail server, or SMTP server, needs to be updated. This is done by:

Outlook Express: Once you are in Outlook Express, click on "Tools" then "Accounts" Make sure you are on the "Mail" tab and highlight the BestWeb entry, often called "pop.bestweb.net" or your Username. After it is highlighted, click on the "Properties" button on the right side and choose the "Servers" tab. At the buttom of the screen choose "My server requires authentication", click "OK", and then "Close".

Netscape Communicator: Once you are in Netscape, click on "Edit" then "Preferences" Click the "+" in front of "Mail & Newsgroups" and then choose "Mail Servers" in the new menu. On this screen, change the entry that is "smtp.bestweb.net" to smtp.popsite.net" and click "OK "

If you need assistance doing this, contact our technical support at 1-877-777-BWEB or E-mail them at support@bestweb.net

4) Update News Settings - If and only if you are using Newsgroups, you need to update your news reader to logon to the news server using your E-mail address and password. If you need assistance doing this, contact our technical support at 1-877-777-BWEB or E-mail them at support@bestweb.net