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BestWeb offers a number of services covering all your Internet needs.
If you have any
questions or would like to sign up for service, feel free to call us
at 1-877-777-BWEB
We
look forward to hearing from you!
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Our Dial-up Access provides
you with all the basics you'll need to access everything the Internet
provides. Dial-up Access includes unlimited access to the Internet
(no hourly rates), up to 6 E-mail addresses and space to store your
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DSL, Digital Subscriber
Line gives you an always-on, high speed
connection to the Internet. Whether you need to connect one or multiple
computers, BestWeb's DSL for residential and small business use
provides you with a choice of high speed access solutions.
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Our Domain Account allows
you to host your web site using your own domain name (i.e. www.yourbusiness.com).
Extra disk storage space, single channel ISDN access, as well as
other advanced features are included. |
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Delivering Internet and network technology to businesses, schools,
libraries, and municipalities in the New York Metropolitan and Mid-Hudson
Valley areas.
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With no configuration necessary, this is a true plug and play technology
that can be deployed anywhere that a wired network would be cost prohibitive
or impractical.
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BestWeb provides services to the area's schools, universities, and libraries. These
services include Internet access, networking - both wired and wireless,
security, and content filtering.
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- Receive
free service! - As a BestWeb
customer, you have the opportunity to receive credit toward
your account by referring new customers to us. We will credit
your account for the monthly value of the referred customer's
account. If the customer you refer to us opens a dial-up account,
you receive a credit of $19.95, a DSL account brings you a credit
of $49.95, and a domain account gives you a $24.95 credit. You
just have to make sure to have the person mention your username
when they sign up, and after they have been a member for two
months, we will credit your account
- Free
Web Space - As a BestWeb customer your account includes
free storage space on our server to store
your personal web site. We have instructions on how to upload
your web page in our Customer
Support area.
- E-mail
- Depending on the Internet service you choose, you will
receive between 6 and an unlimited number of E-mail addresses.
We also offer BestWeb's WebMail (E-mail.bestweb.net),
a web based E-mail program allowing you to check your E-mail
from any computer with Internet access.
- Free Spam & Virus Filter
- We provide a Spam filter to reduce unwanted e-mail messages,
as well as a Virus filter to catch infected e-mail before it reaches your
computer. Both filters are free for all Bestweb Customers.
You can choose to use either or both filters, whichever
you prefer. For more information, click
here.
- Raffles! - We also raffle
off prizes such as tickets to performances, gift certificates for local stores and
free meals from area restaurants!
- Instant Messenger Programs - Download and use AOL Instant
Messenger for free, as well as ICQ or other instant messenger programs.
Click here to download any of
these progams!
- Parental Site Blocking - Guard your children against unwanted
websites and questionable content. You can use a free service such as
The Parental Control Bar to protect against
online adult content, violence, drugs and more.
- Message
Board - You
can be a part of the BestWeb community by using our
message
board where you can post questions, comments and even
classifieds. Some of the message boards are open to the public while
our tech support message board open exclusively to BestWeb customers.
- Local Call - BestWeb is
a local call in most major
metro areas throughout the United States, allowing you to use your account at home or
when traveling.
- Customer
Service - Our
Customer Service department, staffed by friendly, knowledgeable
technicians, is ready to answer any questions or fix any problem
experienced with BestWeb's service. We are open 24 hours a day,
seven days a week. In addition to calling BestWeb at 1-877-777-BWEB,
you can E-mail us at support@bestweb.net.
Additional help can also be found under the Customer
Support area online at our web site (www.bestweb.net).
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Technical Information
- Performance
- BestWeb has an extensive high speed data network connecting BestWeb's points of
presence (POPs) with network centers in New York City, Poughkeepsie and White Plains.
With a total of 240 Mbps to the Internet backbone. BestWeb provides the throughput
necessary to satisfy the most demanding user.
- Access - BestWeb dial-up connections are fast and reliable. Ports are
state-of-the-art Lucent Portmasters and Ascend TNT Max's. All locations are served
by multiple circuits for throughput and redundancy. We maintain a modem ratio of
eight to one or better to prevent busy signals. All dial up locations support both
analog and digital connections.
BestWeb's DSL service runs over a high speed
network with dedicated fiber optic connections routed over
our redundant connections to the Internet backbone.
Dedicated lines (Commercial DSL, Fractional T1, Full T1 and DS3) are available
throughout our coverage area. T1 and DS3 services are monitored 24/7 to ensure
a quick response to any service interruption.
- Reliability - BestWeb has UNIX servers with critical functions
running in parallel to provide high reliability. All equipment is protected
by UPS with backup generators. BestWeb's system is monitored twenty-four hours a
day.
- Support - BestWeb has technical support personnel available twenty-four
hours a day, seven days a week to assist you.
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